Disability and access

Physical access

The Museum of Royal Worcester has full wheelchair access throughout the galleries, two lifts and a disabled toilet. Wheelchairs are available for use at the Museum free of charge, subject to availability. Three hour street parking is available in Severn Street outside the museum for those with a blue badge.

Essential accompanying Carers supporting your visit are admitted free of charge, please be prepared to present one of the following: a Disability Allowance Award or Attendance Allowance letter, a Personal Independence Payment letter, a Blue Badge entitlement letter, or a letter from a GP or Consultant confirming the need for a full-time carer.  We ask that your evidence is dated within the last 12 months.

Visitors with hearing impairment

Our audio guide is available with silent headphones or hearing loop. The hearing loop and
silent headphones enable hearing impaired people to enjoy the audio guide when both their
hearing aids are switched to ‘T’. The Museum of Royal Worcester is a very visual museum
and the cabinets have printed captions and factsheets are available. Guide dogs are welcome.

Visually impaired visitors

Our audio guide describes many exhibits, the history behind the manufacturing process and specific items. Items on general display cannot be handled, but an introduction with a member of staff and opportunity to handle items from the collection can be booked for groups of visually impaired visitors. Please book this service in advance of your visit. Hearing dogs are welcome.

Please ask our staff for any other help you may need.