Disability and Access.
Physical Access
The 19th-Century Gallery (first floor), exhibition hall, and accessible restroom are fully wheelchair accessible. However, the platform lift connecting the Victorian Gallery (Second floor) and the 20th-Century galleries is currently out of service. We have two wheelchairs available to borrow free of charge on a first-come, first-served basis.
If you would like to book pottery painting we can make arrangements for this to take place on the ground floor for you or your group. Please contact bookings@museumofroyalworcester.org. Three hour blue badge parking is available in Severn Street outside the Museum.
Visitors With Hearing Impairment
The Museum of Royal Worcester is a very visual museum and the cabinets have printed captions and factsheets are available. Printed transcripts of the audio guide are also available. Hearing dogs are welcome.
Visually Impaired Visitors
Our audio guide describes many exhibits, the history behind the manufacturing process and specific items. Items on general display cannot be handled, but an introduction with a member of staff and opportunity to handle items from the collection can be booked for groups of visually impaired visitors. Please book this service in advance of your visit. Guide dogs are welcome.
Please ask our staff for any other help you may need.
Seating Accommodation
To help accommodate a variety of visitor needs, the Museum provides comfortable seating areas in our spacious galleries across both floors.
For a preview of what to expect from your visit, please watch the video below.