Disability and Access - Museum of Royal Worcester

Disability and Access – Ensuring The Museum is open for all.

Physical Access

The Museum of Royal Worcester has full wheelchair access throughout the galleries, two lifts and a disabled toilet. Wheelchairs are available for use at the Museum free of charge, subject to availability. Three hour blue badge parking is available in Severn Street outside the Museum.

Essential accompanying Carers supporting your visit are admitted free of charge. Please present one of the following: a Disability Allowance Award or Attendance Allowance letter, a Personal Independence Payment letter, a Blue Badge entitlement letter, or a letter from a GP or Consultant confirming the need for a full-time carer.  We ask that this is dated within the last 12 months.

Visitors With Hearing Impairment

Our audio guide is available with silent headphones or hearing loop. The hearing loop and
silent headphones enable hearing impaired people to enjoy the audio guide when both their
hearing aids are switched to ‘T’. The Museum of Royal Worcester is a very visual museum
and the cabinets have printed captions and factsheets are available. Hearing dogs are welcome.

Visually Impaired Visitors

Our audio guide describes many exhibits, the history behind the manufacturing process and specific items. Items on general display cannot be handled, but an introduction with a member of staff and opportunity to handle items from the collection can be booked for groups of visually impaired visitors. Please book this service in advance of your visit. Guide dogs are welcome.

Please ask our staff for any other help you may need.

Seating Accommodation

To help accommodate a variety of visitor needs, the Museum provides comfortable seating areas in our spacious galleries across both floors.

For a preview of what to expect from your visit, please watch the video below.

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